Friday, August 9, 2013

TCS Technology HelpDesk

The HelpDesk is a tool that allows you to submit a request for assistance with technology issues. You must first sign in at the top right corner. Then click on new support ticket and enter your email address and a description of the problem that you are having. The REQUESTER is your email address. Include the school name and room number to further assist Mr. Thomas.

He will receive an email informing him that you have requested assistance. The tickets allow him to keep an accurate list of requests. Here is the link: http://talladegacityschools.freshdesk.com
To access this information after this post rolls to the bottom, see right side of the teacher blog under MANAGEMENT SITES.

For more assistance, the is a poerpint under FAQ that gives illustrated directions.

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